Over the next few months, we will be posting about the myriad of projects that people get up to at HackLab. Make sure to check back regularly for updates!

It can be hard to get information about social services in Toronto for people who are experiencing homelessness. They may not have regular access to the internet and pamphlets are notoriously easy to lose. Zach Donsky, a long-time member of HackLab, thought that there was a better way.

In 2018, Zach created Chalmers Cards, a set of wooden squares that have an abundance of important information laser-cut into them. They are tied together by an elastic hair tie that also makes it easy to attach to pants or a backpack and can be distributed by workers within the social services system. The cards can be easily and cheaply produced in maker spaces across the city and print files can be found on the project’s GitHub. It takes around three hours to make eight sets of cards and the materials cost around $1.

“Access to social services is not as easy as I think it should be,” said Zach.

Information is available online but is not often in the simplest terms. Most of the resources recorded on the Chalmers Cards are accessible through 24-hour toll free phone numbers. You can find contact numbers for TeleHealth, shelter referral, legal aid and more. Many people experiencing homelessness do not have regular access to computers or the internet, so phone numbers are often their best option for accessing services.

“A lot of social services documentation is available on the internet,” according to the Chalmers Card website. “But getting on the internet is a real chore when you don’t own a computer.”

The cards also contain brief guides on getting government identification and financial aid – no access to a computer required.

More than 1000 cards have been produced and distributed since the project was started.